Phone listing for the Aeromedical Certification Division

Mar 2014

Guidance is compiled and interpreted by professional pilots and physicians at from the 2014 AME Guide, FAA and FDA web data ( &, instructions specified in the Aeronautical Information Manual, Federal Air Surgeon Bulletins from 1999-2015, and 14 CFR Part 61 and Part 67 (the FARs).

Last Verified 2 Dec 2013 is a commercial company whose goal is to provide meaningful information to pilots about the FAA Airman Medical Exam. We help FAA Designated Aviation Medical Examiners (AMEs) promote their private flight medicine practices, and we are separate from the FAA. When trying to resolve aviation medical issues, you should start with your AME. (Find an AME for me...) Click here to contact

The FAA advises that third-class airman inquires go to the Regional Flight Surgeon. The AMCD more commonly answers calls about first- and second-class pilots, and specifically detailed medical inquires (for example, central serous retinopathy, renal cancer). Many AMEs already do this. The AMCD number 405-954-4821/option 6, and that links you to dedicated FAA operators that will route you to the physician on call. Please follow operator instructions; you will be asked your AME number, Pilot Identification or application ID number. If the FAA is not immediately available, they will try to call back the same day. They may also ask for an after- hours call back number (usually your cell number), as they might call back after normal work hours. Alternatively, use the numbers below if you need to contact the a specific FAA department more directly:

Last Verified 2 Dec 2013
FAA HQ in OKC by Department Phone# Fax#
AMCS 405-954-3238 405-954-3917
Medical Certification 405-954-4821
Medical Appeals (SI)
(for cardiac or diabetic only)
405-954-7675 405-954-4040
Drug and Alcohol 405-954-9260 405-954-7662

For help with issues on any of the following:

  • Your FAA MedXPress account, logging in, account lock-out, etc.
  • Guidance with the operation of FAA MedXPress
  • General troubleshooting

Contact AVS National IT Service Desk:

  • By e-mail at:

    (Monitored Monday through Friday, 6 a.m. to 5 p.m., CST)
  • Or by phone at: 1-877-AVS-NSD1 or 1-877-287-6731
    (Monitored 24/7)

AVS National IT Service Desk cannot answer questions related to medical entries on the Form 8500-8. For specific help regarding information on the form, consult the AME Guide by clicking on the Help link next to the associated field.

Note: You must answer all three security questions correctly in order for AVS National IT Service Desk to reset your password.

FAA Regional Offices (More info on Regional Flight Surgeons...)
Alaska Region Medical 907-271-5431 907-271-3769
Central Region Medical 816-329-3250 816-329-3266
Eastern Region Medical 718-553-3300 718-977-6705
Great Lakes Region Medical 847-294-7491 847-294-7808
New England Region Medical 781-238-7300 781-238-7306
Northwest Mtn Region Medical 425-227-2300 425-227-1300
Southern Region Medical 404-305-6150 404-305-6161
Southwest Region Medical 817-222-5300 817-222-5965
Western Pacific Region Medical 310-725-3750 310-725-6835
International and Federal 405-954-4832 405-954-8016 Contact Info (AMEs only):
Online Scheduling Info (For AMEs only): 888-398-6100 (state that you are an AME)
Contact by other means

Last Verified 2 Dec 2013

This page discussed Phone listing for the Aeromedical Certification Division

Reminder: use to familiarize yourself with aviation medical regulations and guidelines, but always discuss your specific situation with one or more AMEs before dedicating resources toward expensive clinical workups. Find an AME now